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EXPERIENCED COLLECTIONS AGENT

CONTRACT CALLERS INC


Location:
AUGUSTA, Georgia 30901
Date:
07/17/2017
2017-07-172017-08-16
Job Code:
17167917
Job Type:
Employee
Job Status:
Full Time
Categories:
  • Accounting / Banking / Finance
  • Administrative / Clerical
  • Customer Service / Cashiers
CONTRACT CALLERS INC
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Job Details

CCI is looking for an Experienced Collections Agent to join the team. 

WHY WORK HERE:

CCI is a full-service provider for every aspect of the customer lifecycle, while servicing clients nationwide with over 600 employees across 12 locations and 3 divisions.  Because of our relentless dedication to deliver nothing less than exceptional, our company continues to grow.  Join us and you will too.  We’ll provide you with the tools, training and a team who will guide you and help you grow.  Along the way, you’ll work with smart, fun people while receiving a great benefits package and earn some serious perks.

  • Competitive base pay with monthly bonus potential
  • Opportunities to gain valuable professional skills through on-going training
  • Benefits offered after 60 days to include: Health, Dental, Vision, Life, Short-Term and Long-Term Disability
  • Paid Holidays after 90 days
  • Career growth opportunities
  • Fun and challenging career that will support your growth

 




WHO WE'RE LOOKING FOR:

 We didn’t get this far by simply checking the boxes and performing at the bare minimum.  We are a team of real go-getters – the kind of people who seek out challenges, attack the day and outperform themselves and their competition.  Bottom line, you can elevate your career by giving 100% every day to reach your full potential and prove to CCI you want to be more than average.

Minimum Qualifications:

  • 3+ years’ experience in Debt Collections, Skip Tracing and/or High and Low Balance Collections
  • Effective communication, negotiation, and problem solving skills
  • Ability to multi-task in a production driven environment

 

WHY THIS POSITION:

Most of our employees begin as a call center agent – one of the most valued positions in our company.  Agents are our front line, speaking to customers on our clients’ behalf.  And when they meet their expectations and reach their goals, CCI excels for our clients.

Job Responsibilities: 

  • Make outbound telephone calls to customers informing them of their delinquent account
  • Treat our customers with respect, empathize with their situation, and identify a win-win outcome for both the customer and the clients we service.
  • Think outside of the box to negotiate the best possible arrangement.
  • Performance is based on daily call volume/effective resolution compared to assigned monthly goals.


To apply for one of our open positions, please email your resume to Careers.Call.Center@ContractCallers.com.


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