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Director of Education

Goodwill Industries of Middle Georgia and the CSRA

Augusta, Georgia
Job Code:
Job Type:
Job Status:
Full Time
  • Administrative / Clerical
  • Education / Career Training
  • Management / Professional / Executive
  • Hospitality / Restaurant
Goodwill Industries of Middle Georgia and the CSRA
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Job Details



Job Title: Director of Education, Helms College
FLSA Status Exempt
Supervisor Provost and Vice President of Academic Affairs

Purpose of Position: The Director of Education (DOE) provides academic leadership in the College’s non-hospitality programs and sets the standards for educational quality and supports the efforts of faculty and staff to achieve educational effectiveness. The DOE develops academic policies and procedures to ensure that academic operations comply with regulatory and accreditation requirements and that program outcomes meet and exceed standards set forth for similar educational programs. The DOE also leads efforts in developing academic program curricula and maintaining their currency and relevance.

Duties and Responsibilities:

• Demonstrate core values of Goodwill Industries by modeling Service, Ownership, Accountability and Respect (SOAR).
• Provide overall academic leadership for Program Managers, faculty, and staff to ensure that quality teaching and learning take place at the College.
• Develop, create and implement curricula for new and existing academic programs.
• Work in conjunction with Senior Director of Culinary Arts Education to ensure that academic policies and procedures are developed and implemented so that academic operations fully comply with regulatory and accreditation standards.
• Provide guidance to Program Managers in hiring, training, and developing full-time and adjunct faculty members to deliver quality education.
• Provide guidance to staff personnel in administrative and student support services to ensure excellent services are offered to students.
• Guide Program Managers and the Registrar in developing timely and effective academic schedules for all non-culinary programs.
• Manage budgeted expenditures to ensure appropriate resources are available for quality teaching and learning and to assure cost control.
• Direct Program Managers in working with Program Advisory Councils to seek input from local industry and business community and gain their support for the College’s programs.
• Work in partnership with the Director of Compliance to ensure that all accreditation activities and preparations are completed with quality and timeliness for full compliance.
• Provide support to Admissions, Financial Aid, Student Services, and Career Services functions to assure that prospective and current students are well served.
• Guide Program Managers in responding promptly to faculty and student issues for effective and satisfactory resolutions.
• Conduct institutional effectiveness research to maximize strengths, improve weaknesses, leverage on opportunities, and mitigate risks.
• Direct internal record keeping practices and procedures to ensure that academic records have integrity, accuracy, and security.
• Ensure that Satisfactory Academic Progress (SAP) policy is properly implemented and students who are on SAP Warning or Probation are properly advised and documented.
• Work with Goodwill Talent Acquisition Manager and respective Program Manager to ensure proactive hiring of needed new faculty and staff members and effective onboarding process.
• Maintain a safe, professional, supportive, and conducive learning environment for students.
• Support the Registrar in organizing graduation ceremonies.
• Develop programs and curricula for HCE to train Goodwill employees, to provide continuing education opportunities to working professionals in the business community, and to offer business-to-business workforce development and training services.
• Lead efforts in HCE’s operational initiatives within Goodwill and outside in the professional and business communities.
• Perform other work related duties and responsibilities as assigned by immediate supervisor or dictated by the situation.

The above statements are intended to describe the general nature and level of work being performed by personnel assigned this job. It is not an all-inclusive list of duties and working conditions, etc., associated with this job. Deviation from regular duties may be necessary to accomplish a particular task or work project in other areas.


Position Requirements:

• Hold at minimum a Master’s degree from an accredited college or university; doctoral degree highly desirable.

• At least five years leadership experience in a post-secondary setting, preferably in a career education institution.

• Demonstrated leadership and experience in curriculum development and delivery.

• Strong interpersonal and communication skills.

• Demonstrated experience in managing academic program administrators and academic operations at an institutional level.

• Experience in developing and executing programmatic budgets.

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