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Client Services Specialist

Morris


Date:
07/25/2017
2017-07-252017-08-23
Categories:
  • Administrative / Clerical
  • Arts / Entertainment / Media
  • Customer Service / Cashiers
  • Advertising / Marketing / Public Relations
  • Sales / Business Development
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Job Details

Client Services Specialist | Morris Communications Newspapers Magazines Radio Broadband

Client Services Specialist

THE FLORIDA TIMES-UNION......TIMES-UNION media

 

We have an immediate opening in our Digital Media Advertising Department for a Client Services Specialist.  The Client Services Specialist will support the advertising sales team members by providing prompt and efficient onboarding services for new digital advertisers and effective ongoing service to existing digital advertisers.  This position reports directly to the Director of Digital Media Sales and will work closely with the entire advertising team.

Role Responsibilities (overview):

  • Originating new accounts upon sale.
  • Serving as a communications liaison between the Media Consultants, the Customers and TU Media’s digital services partners.
  • Ensuring timely, error-free fulfilment and ongoing management of the digital service clients assigned.

Qualifications (preferred):

  • College degree preferred.  High school graduate/GED required.
  • Previous office or clerical experience along with some working knowledge of the media business preferred.
  • Excellent phone manner  required.
  • Proficient in computer software programs such as MS office is required.
  • Superior communication (written, oral and listening), organizational and exceptional customer service skills.
  • Detail- and task-oriented, with the ability to manage dozens of tasks concurrently with very few errors.
  • Superb follow-up skills vital.
  • Must be able to work both independently and in a team environment.
  • Must be able to take direction from several sources.
  • Prior sales and/or sales support experience helpful.
  • Excellent customer service and conflict resolution skills required.
  • Ability to type 45 wpm with accuracy.

We Offer:

  • Ongoing training opportunities
  • Growth opportunities for advancement
  • Comprehensive benefits package including medical, dental, life, short- and long- term disability, personal time off and holiday pay, 401(k), and expense reimbursement

Qualified applicants may apply online at:  jacksonville.careerplug.com

 

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